Working in social media has its ups and down. A constantly evolving platform I am challenged with staying current on the changes the websites make to their systems as well as determining the best way to reach potential customers on a website they like to use to connect with family and friends. Add to that the never ending need to validate why ‘playing on facebook’ is an actual functional career path. For more awesome examples of what it is like to work in social media check out this great buzzfeed: ‘26 signs you work in social media‘ Yes I have dealt with every single thing from this list.
Weeks like this one remind me why working in social media really and truly is so amazing.
I had a call this morning where I got to listen to a young man glow over his plan for proposing to his long time girl friend. We are going to res-hare his story and video after it all goes live. I love getting to hear about love stories and with my new job to a certain extent we get to help. Its really amazing.
A few days ago we had a woman reach out because she lost her wedding ring. We are working with our merchandise and sales teams to try and see if we can special order in the piece even though it is an item we no longer carry. I’m really hoping that we are able to find it for her.
At the end of the day, social media is about so much for then selling products (although it does succeed to that point). IT is about fostering community and building relationships and that, that more important piece that doesn’t have a measurable ROI, that’s the piece I absolutely love.
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